In case you have questions, remarks or a complaint please contact us during business hours by phone or email on [email protected]. We are happy to assist you.
If you have a complaint, please let us know. Send your complaint as soon as possible (and described as completely as possible) to [email protected]. We will handle your complaint as soon as possible and no later than five days after we received your complaint. If it takes longer to settle the complaint, you will receive a confirmation within two days of your complaint and let you know when we expect a substantive reply. If we cannot mutually resolve the complaint, there is a dispute that is subject to settlement.
We would also like to refer you to our terms and conditions.